Thunderbird Technical Services offers repair services for barcode label printers, including popular systems like Sato, Citizen, Zebra, Datamax and more. Our experience ranges from operating systems, network connectivity, data collection and barcode software. Thunderbird Technical Services technicians are available in an abundance of regions from Cincinnati--Northern Kentucky, to the Los Angeles and San Diego area.

On-site Repair Services

Thunderbird Technical Services offers same day and next day on-site barcode-printer repair services. Our service plans and maintenance programs are available in areas including Southwestern Ohio, Kentucky, and Indiana, as well as L.A., San Diego, and more!
For customers outside our area, we can dispatch a trusted service provider. Contact us to schedule a service visit.

Depot Repair Services

Take advantage of our Thunderbird Technical Service's depot repair service programs. Send your printer for diagnosis and repair, preventative maintenance check-up, inspection, update, or refurbishment. We'll provide you with a quote within 48 hours after receiving your equipment.

On-Line / Phone Support

Call us if you are experiencing difficulties with your printer. Many times, we can provide a few words of advice at no charge. Other times, depending on how involved the support is, we may need to ask for a credit card to cover costs. In any case, professional help and guidance may be all you need to get you going again with little interruption. We can Skype, Facetime, or, if necessary, remote access to your computer to facilitate our efforts.

Self Help

Follow our 'Blogs, Videos and Tips' links to resolve any issues you have with your printer(s) yourself. As of now, we have posted videos and blogs for Zebra and Citizen printers. We also have available a General Troubleshooting Guide that is a great companion to your printer's User Guide. Sign up for our newsletter to receive it.

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