Our brand of service is a model for the industry. Most of our customers have not experienced significant downtime in years. We have the expertise, the parts and experience to provide professional barcode printer repairs timely, effectively, and affordably. Even if Sato has declared your printer model to be unsupported, our services can get you back up and running, in most instances.

Stay Current With Your Sato Printer

Sign up and view our free Barcode Printer Troubleshooting Guide as a quick reference for common problems associated with barcode printers. It is viewable in Adobe Format and can be searched by symptom. Also, periodic 'tech notes' will be sent to you about your Sato printer.

Sato Printer Service Programs

Since 2001, Thunderbird Technical Services provides on-site barcode printer repair services, service plans and maintenance programs in these, and in the surrounding areas of Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, Indiana, Madison, IN, Columbus, OH, Southeastern Ohio, Maysville, and Eastern Kentucky, Lexington, and Louisville.

We also offer depot repair service programs. Send in your printer for diagnosis and repair, preventative maintenance check-up, inspection, update, or refurbishment. We'll provide you with a quote within 48 hrs. after receiving your equipment. Our scheduled maintenance programs have proven to be instrumental in eliminating downtime.