Thunderbird Adds Additional Support Services

We, at Thunderbird Technical Services, Inc., hope you are doing well and staying safe during these trying times.

Looking ahead and envisioning how the workplace will be changed in the months ahead due to COVID-19, Thunderbird is adapting ways we can provide services while protecting your workplace and us from this stealthy virus. As we slowly get our economy back on track, the need for printer maintenance will not change. In fact, keeping your equipment updated and well maintained is now more essential since the supply chain for parts is strained. We encourage you to call us and we can customize a plan for your individual needs. Below are some ways we can help your organization.

  1. We encourage that you send in your printer(s) for depot repair and maintenance. We can provide a loaner, if necessary.
  2. We have means to providing onsite services from the work van and/or trailer which are equipped with power to do work outside your facility.
  3. Normal on-site services can be performed. Thunderbird technicians are trained to keep safe personal distances and PPE use is a standard. Any special accommodations you can provide us will be helpful.
  4. We have the means to offer tele-support via FaceTime, Skype or Zoom. Call us for details and the nature of the issue and we can help you out, make suggestions or visually walk you through correcting the problem. Standard service rates apply.

During these trying times any service provided is no longer the convenience it once was by just placing a phone call. The world has changed. But you can still rely on Thunderbird for barcode/label printer support and service.

Thunderbird Technical Services, Inc. is an essential business needed in support of the supply chain.

Thank You and Stay Well!

Bill Marks
Thunderbird Technical Services, Inc.
513-659-1067

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